Privacy Policy
At Wild Destinations, one of our main priorities is the privacy of our visitors. This Privacy Policy contains types of information that is collected and recorded by https://www.wilddestinations.com/ and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in https://www.wilddestinations.com/. This policy is not applicable to any information collected offline or via channels other than this website.
For purposes of this Privacy Policy, the term Personal Data shall mean any information relating to:
an identified natural person; or
an identifiable natural person, that is, a natural person who can be identified directly or indirectly, by reference to an identifier that relates to them such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person
All processing of such Personal Data shall be carried out in full compliance with the requirements of all applicable laws.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
In the course of your use of our website or your interaction with us through this website or through email, we may collect Personal Data directly from you.
The types of Personal Data that may be collected include your email address, name, and any other information you choose to include in your email or response. The Personal Data may be provided to us directly by you or others, such as a designated travel admin, or a traveling companion, on your behalf. the Personal Data that you provide directly to us through our website or through the provision of our services will be apparent from the context in which you provide the data.
How we use your information
We use the information we collect in various ways, including to:
To complete travel bookings, process your payments, provide travel confirmations, provide notifications and updates, and verify your information.
To communicate with you regarding travel interruptions, flight changes, delays, travel alerts and restrictions, and cancellations; respond to inquiries and questions; and notify you of updates to our Services, product updates, and service announcements. Communications may be sent via email, push notifications, browser notifications, SMS, and postal mail.
To track and submit travel or other business expenses, reconcile expense reports, link to personal accounts for expense submission and reimbursement, and manage expenses.
To provide customer support when you contact us via chat, telephone, or email. We use this Customer Data to verify your identity and retrieve travel records related to your inquiries.
To personalize your experience on our Services, such as to curate booking recommendations, identify nearby hotels and airports, record travel meal and seating preferences, and optimize search results. We provide these personalized services in accordance with the terms of our agreement with our Customer.
Information Automatically Collected
In addition to the information you provide when you visit our Website, we automatically collect other information about how you access and interact with our Website and Services. This information is a key part of how we improve your experience on our Website and provide you with personalized insights, recommendations, and travel notices. These may include things like cookies, browser web storage, web beacons, and similar technologies. These technologies record information about your use of our Website and Services.
Browser and Device Information. Certain information is collected by most browsers or automatically through your device, such as your Media Access Control address, computer type, IP address, screen resolution, operating system name and version, add-ons, and model, language, Internet browser type, device manufacturer, and version and the name of the website or app you are using. We use this information to ensure that our Website and Services function properly.
Log Information. When you use our Website, certain information is automatically collected in system logs about how you interact with our Website, such as your online activity, search terms, pages you visit, date and time of access, and cookie information.
Cookies. Cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information may be used to optimize your experience by customizing our web page content based on visitors’ browser type and/or other information.
Geolocation. We may collect certain information like IP address, device information, or log information to estimate your location and to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device settings menu.
How We Disclose Personal Information
We disclose your Personal Data in connection with providing our Services and the operation of our business.
We may share Customer Data with third-party business partners when necessary to provide our services. Third parties to whom we may disclose such Personal Data include airlines, hotels/restaurants, rental car agencies and travel agencies in order to make the travel bookings requested. Please note that the business partners are third-party controllers and that information we provide may be subject to and processed according to the receiving third party’s privacy policy. We are not responsible for the privacy and security practices of these third parties.
We share Personal Data as necessary or appropriate to comply with applicable laws and regulation which may include laws outside your country of residence. We may respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities (including national security requests) which may include authorities outside your country of residence.
We may disclose or transfer Personal Data to a third party in the event we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, sale, joint venture, assignment, transfer, or disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
Your Data Protection Rights.
In accordance with applicable law and depending on where you reside, you may have the right to: (i) request confirmation of whether we are processing your Personal Data; (ii) obtain access to or a copy of your Personal Data; (iii) receive an electronic copy of Personal Data that you have provided to us, or ask us to send that information to another company (the “right of data portability”); (iv) object to or restrict our uses of your Personal Data; (v) seek correction or amendment of inaccurate, untrue, incomplete, or improperly processed Personal Data; (vi) withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal; and (vii) request erasure of Personal Data held about you by us, subject to certain exceptions prescribed by law.
If you would like to exercise any of these rights, please email us at wld.dest@africaonline.co.ke or contact us as specified in the Contact Us on the Menu. We will respond to your request consistent with applicable law and as soon as reasonably practicable. To protect your privacy, we will verify your request using the information associated with you, including email address.
CCPA Privacy Rights
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
You have the right to request copies of your personal data. We may charge you a small fee for this service.
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions.
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to object to our processing of your personal data, under certain conditions.
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Security
We maintain reasonable technical and organizational measures designed to protect your Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, if you have reason to believe that your interaction with us is no longer secure, please Contact Us immediately.
Use of Services and Website by Minors
Our Website and Services are not intended for use by individuals under the age of sixteen (18), and we do not knowingly collect Personal Data from individuals under said age.
Sensitive Data
Unless we explicitly request it, we ask that you not send us, and you not disclose, any sensitive Personal Data on or through the Services or Website, or otherwise to us.
Updates
We reserve the right to change this Privacy Policy at any time to reflect new services, changes in our Personal Data practices or relevant laws. Any changes will become effective when we post the revised Privacy Policy.